How do I fix microphone issues?

If you’re having trouble with your microphone while using Microsoft Teams in a browser, this guide will help you resolve the issue quickly. Follow these steps to troubleshoot and fix common microphone problems.

1. Restart your browser and device

Sometimes, a simple restart solves the problem. 

• Close your browser.
• Restart your computer.
• Reopen the browser and return to Microsoft Teams. 
  
  

---

2. Test your microphone

Before joining your lesson, test your microphone to ensure it’s working. 

• On Windows: Search for "Voice Recorder" in your device’s search bar and open the app. Click the record button, speak into your microphone, then play back the recording. If you can hear yourself, your microphone is working.
• On Mac: Open QuickTime Player, click File > New Audio Recording, press the record button, speak into your microphone, then stop and play the recording. If you can hear yourself, your microphone is working.
  
  

---

3. Close other programs

If another application is using your microphone, Microsoft Teams won’t be able to access it. 

• Close any apps like Zoom, Skype, or Voice Recorder that might be using the microphone.
• Refresh your Teams page and try again. 
  
  

---

4. Select the correct microphone in Teams

Microsoft Teams might be using the wrong microphone.  

---

5. Update your browser

An outdated browser may cause problems.

For Google Chrome and Microsoft Edge:  

 

For Safari:  

---

6. Check your browser permissions

Ensure your browser has the necessary permissions enabled. Below are instructions for the most commonly used browsers. 

For Google Chrome 

For: Microsoft Edge:  

For Safari:  

 

---

7. Check your microphone settings on your device 

Sometimes, your computer’s privacy settings might block microphone access.  

For Windows: 

For Mac:

 

---

8. Try a different browser or device

If you still can't use the microphone, try using a different device or supported browser, such as Google Chrome, Microsoft Edge, or Safari. 

---