How do I fix camera issues?

If you’re having trouble with your camera while using Microsoft Teams in a browser, don’t worry! This guide will walk you through some simple steps to get your camera working again.

1. Restart your browser and device

Sometimes, a simple restart solves the problem. 

• Close your browser.
• Restart your computer.
• Reopen the browser and return to Microsoft Teams. 
  
  

---

2. Test your camera

Before joining your lesson, test your camera to ensure it’s working. 

• Search for “Camera” in your device’s search bar and open the Camera app.
• If you can see yourself, your camera is working correctly. 
  
  

---

3. Close other programs

If another application is using your camera, Microsoft Teams won’t be able to access it. 

• Close all other applications, especially those that may be using the camera, such as "Zoom", "Skype", or "Camera".
• Refresh your Teams page and try again. 
  
  

---

4. Select the correct camera in Teams

Microsoft Teams may be using the wrong camera. 

 

---

5. Update your browser

An outdated browser may cause problems.

For Google Chrome and Microsoft Edge  

 

For Safari  

---

6. Check your browser permissions

Ensure your browser has the necessary permissions enabled. Below are instructions for the most commonly used browsers.

For Google Chrome 

For: Microsoft Edge:  

For Safari:  

 

---

7. Check your camera settings on your device 

Sometimes, your computer’s privacy settings might block camera access.  

For Windows: 

For Mac:

 

---

8. Try a different browser or device

If you still can't use the camera, try using a different device or supported browser, such as Google Chrome, Microsoft Edge, or Safari. 

---