---
title: How do I fix audio issues?
description: Can’t hear your instructor during a Microsoft Teams lesson? Follow these steps to identify and fix audio problems quickly.
---

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# How do I fix audio issues?

## Can’t hear your instructor during a Microsoft Teams lesson? Follow these steps to identify and fix audio problems quickly.

#### 1. Restart your browser and device

Sometimes, a simple restart solves the problem. 

- Close your browser.
- Restart your computer.
- Reopen the browser and return to Microsoft Teams.

---

#### 2\. Test your speaker or headphone

Before joining your lesson, play music or video to check if your speakers or headphones are working. 

- Open a music or video file using a media player (e.g., YouTube, Spotify, or your system’s default player).
- Ensure the volume is turned up and not muted.
- Listen for sound, if you hear audio, your speakers or headphones are working correctly.

---

#### 3\. Close other programs

If another program is using your audio device, Microsoft Teams may not be able to play sound. 

- Close apps like music players (like Spotify or Apple Music), Zoom, or Skype that might be using your audio.
- Refresh your Teams page and try again.

---

#### 4\. Select the correct speaker/headphone in Teams

Microsoft Teams might be using the wrong audio output device. 

<iframe height="640" src="https://scribehow.com/embed/Select_the_Correct_Microphone_and_Speaker_in_Teams__Ji_ph_xjSeek1UDT7op6hA?skipIntro=true&amp;removeLogo=true" width="640" allowfullscreen></iframe>

---

#### 5\. Update Your Browser

An outdated browser may cause problems.

**For Google Chrome and Microsoft Edge**

<iframe height="640" src="https://scribehow.com/embed/How_do_I_update_Google_Chrome_or_Microsoft_Edge__8VO1-o6BTxa2DtIAPeZAWQ?skipIntro=true&amp;removeLogo=true" width="640" allowfullscreen></iframe>

 

**For Safari**

<iframe height="640" src="https://scribehow.com/embed/How_do_I_update_Safari__VShIubPySV2Csh5WLkxd7Q?skipIntro=true&amp;removeLogo=true" width="640" allowfullscreen></iframe>

---

#### 6\. Check Your Browser Permissions

Your browser may not have permission to use your speaker/microphone. Below are instructions for the most common browsers: 

**For Google Chrome** 

<iframe height="640" src="https://scribehow.com/embed/Setting_up_camera_microphone_and_audio_permissions_for_Microsoft_Teams_on_Google_Chrome__Z2-1ZDY_Rj2v8Q6vxKHL4w?skipIntro=true&amp;removeLogo=true" width="640" allowfullscreen></iframe>

**For: Microsoft Edge:**  

<iframe height="640" src="https://scribehow.com/embed/Setting_up_camera_microphone_and_audio_permissions_for_Microsoft_Teams_on_Microsoft_Edge__KByVcNuOT-CMhyOJgK1-nA?skipIntro=true&amp;removeLogo=true" width="640" allowfullscreen></iframe>

**For Safari:**  

<iframe src="https://scribehow.com/embed/Setting_up_audio_permissions_for_Microsoft_Teams_in_Safari__NE7nLdxfRGeFbBC5O5ay4A?skipIntro=true&amp;removeLogo=true" width="640" height="640" allowfullscreen frameborder="0" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

---

#### 7\. Check Your Audio Settings on Your Device

Sometimes, your device settings might be set to the wrong output device or muted. 

**For Windows**

<iframe src="https://scribehow.com/embed/Checking_audio_settings_on_a_Windows_Computer__s82jMnK6QV2UjqB2P7O-5w?skipIntro=true&amp;removeLogo=true" width="640" height="640" allowfullscreen frameborder="0" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

**For Mac**

<iframe src="https://scribehow.com/embed/Checking_audio_settings_on_Mac__CyVwqmA2RpSynHIpOnaLmg?skipIntro=true&amp;removeLogo=true" width="640" height="640" allowfullscreen frameborder="0" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

---

#### 8\. Try using another audio output

- Connect different external speakers or headphones to check if the issue is specific to the built-in speakers.
- If the audio works with an alternative output device, the problem may be with your primary speakers/headphones.

---

#### 9\. Try a different browser or device

If you still can't use the microphone, try using a different device or supported browser, such as Google Chrome, Microsoft Edge, or Safari. 

---

 

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